Shipping Policy
U.S.A Shipping options & Cost
Fast Ground U.S. Shipping ( 3-6 business days )
U.S. orders will be shipped via UPS, DHL, or U.S. Postal Service Priority Mail.
Most packages arrive within 4-7 business days. ( Not a guaranteed service )
$ 6.95 charge for first item and any addition item 1.99
dollars more.
* Only Accept USA Order At This Moment *
Return Policy
In order to return merchandise, you must obtain an RMA number from our customer
service department.
You may return any unopened merchandise (except Skincare and Haircare items) in
its original condition, including original packaging and packing slip within 30
days of receipt and you will receive a full refund less shipping and any gift
wrapping charges.
We charge a 20% restocking fee for any merchandise not returned in its original
condition and packaging.
Any shipping cost you incur to return the product to us will not be refunded.
Shipping cost is non-refundable for undelivered, unclaimed or returned packages,
unless we made an error.
We do not offer refunds or exchanges on Skincare or Haircare items due to health
reasons. Please make your selections carefully.
We require the following information to process your return. (If this
information is not included, we will be unable to process your return.
RMA number
Full name and address
Phone number
E-mail address
Packing slip
Original Order Confirmation Number
Your reason for returning the merchandise
Please return the merchandise to:
RETURNS DEPARTMENT
900 Grand Blvd.
Deer Park, NY 11729 USA
All returns must be shipped back to The Discount Perfume Shop using a traceable
courier. (UPS, FedEx, USPS Delivery Confirmation)
Any package that has not been received by The Discount Perfume and tracking
information cannot be provided, will be the sole responsibility of the shipper.
**Please allow up to 14 business days to process your return or exchange.
If your package is returned to The Discount Perfume marked as "refused",
"unclaimed", or "undeliverable", and you would like to have it re-shipped, we
will unfortunately need to charge a $9.95 re-shipping fee.
Shipping & Returns |
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